Remote guarding

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Remote guarding is a proactive security system combining CCTV video cameras, video analytics, alarms, monitoring centers and security agents. Potential threats are first spotted by cameras and analyzed in real-time by software algorithms based on predefined criteria. Once an event has been identified by the software, a security officer located in a remote center is then alerted to analyze the threat and take appropriate action immediately to prevent or minimize damage from occurring.^[1] These actions can include a verbal warning to the perpetrator via two-way radio from the center or reporting the event to local law enforcement.^[2]

Remote guarding adds a layer of human verification to automated security systems that results in reducing false alarms to almost 0% by having trained agents review each alert before taking action.^[3] This service along with changes to how the alarm industry handles alarms, such as second call verification,^[4] continue to reduce the false alarm burden on local law enforcement.